As was previously announced, effective January 1, 2010 the use of mail order for “maintenance” drugs is required after the first time a new prescription has been written and refilled at a local pharmacy. Using mail order prescriptions will nearly always result in lower copays for the same quantities of drugs, so using mail order will save you, and the Fund, money. However, mail order prescriptions are generally filled in 90 day supplies, versus the 30 day supply that is typical at retail pharmacies. Consequently, while copays will only be due on mail order prescriptions every 90 days, those copays will be considerably higher than the copay for a 30 day supply in a retail setting. We recognize that some members with high drug costs may find the more uneven mail order copay schedule burdensome. In order to address this issue, we are pleased to tell you about a new service that is now available.
This program is called “FlexPay” and it offers an optional way of purchasing a 90-day supply of mail-order drugs. FlexPay allows you to divide your normal up-front copay cost for a three-month supply of prescription drugs into three smaller payments.
How does FlexPay work?
Your copay for a 90 day drug supply will be divided into three equal payments. The first payment will be automatically charged to your credit card when the order is shipped. The second payment will be charged on the 15th of the following month (second month). The third payment will be charged on the 15th of the following month (third month).
In order to use FlexPay, your coinsurance must be at least $150 for the mail-order prescription. If it is, the program is available for all mail-order prescriptions. Please note that failure to comply with the payment arrangements could result in a delay of your next orders.
What do I need to do?
Registering could not be simpler. Have a credit card handy when you call CIGNA Customer Service at 1.800.835.3784, and be sure to mention that you are interested in the Equity League FlexPay program. You will be able to sign up right over the phone. Your next mail order will be automatically charged to your card when the order is shipped.
If you have any questions or concerns, or would like more details, please feel free to call CIGNA Customer Service at 1.800.835.3784, or the Fund Office, at 212.869.9380.
